Saptham.com, operated by FOOD AND BEVERAGES PRIVATE LIMITED, is committed to safeguarding the privacy and security of personal data collected through its website. This Data Protection Policy outlines how we collect, use, store, and protect user data to ensure compliance with applicable laws and regulations.
1. Scope of the Policy
This policy applies to all personal data collected from users through our website, mobile applications, and physical stores. It covers data protection practices for customer information, including any interaction with Saptham.com.
2. Data We Collect
We collect the following types of personal data:
Personal Identification Data: Name, email address, phone number, and address.
Transaction Data: Payment details, billing information, and purchase history.
Usage Data: Browser type, IP address, cookies, and browsing behavior on our website.
Marketing Preferences: Opt-in data for promotional offers and newsletters.
3. How We Use Your Data
Saptham.com uses personal data for the following purposes:
Order Fulfillment: To process orders and deliver products.
Customer Support: To respond to inquiries or complaints.
Marketing: To send personalized offers and updates, with prior consent.
Website Improvement: To analyze user behavior and improve website functionality.
Legal Compliance: To comply with applicable laws, regulations, or court orders.
4. Data Sharing and Disclosure
We may share your data with:
Service Providers: Third-party vendors for payment processing, delivery services, and website maintenance.
Legal Authorities: When required by law or to protect our legal rights.
Business Partners: With consent, for joint marketing initiatives.
Saptham.com does not sell or rent user data to third parties.
5. Data Security Measures
We implement the following measures to protect user data:
Encryption: SSL/TLS encryption for secure data transmission.
Access Control: Restricted access to personal data for authorized personnel only.
Data Minimization: Collecting only the data necessary for specific purposes.
Regular Audits: Frequent security reviews and vulnerability assessments.
6. User Rights
Under this policy, users have the following rights:
Access Your Data: Request a copy of the personal data we hold.
Rectification: Correct inaccurate or incomplete data.
Deletion: Request deletion of personal data, subject to legal requirements.
Restrict Processing: Limit how we use your data.
Data Portability: Receive your data in a structured, machine-readable format.
Withdraw Consent: Opt out of marketing communications at any time.
To exercise these rights, email us at care@saptham.com.
7. Data Retention
We retain personal data only as long as necessary for:
Fulfilling the purposes for which it was collected.
Complying with legal, regulatory, or contractual obligations.
8. Cookies and Tracking
Our website uses cookies and similar technologies to enhance user experience. Users can manage cookie preferences through their browser settings. Refer to our Cookie Policy for details.
9. Changes to the Policy
Saptham.com reserves the right to update this policy as needed. Significant changes will be communicated through our website and, where appropriate, directly to users.
10. Contact Us
For questions, concerns, or data-related requests, please contact us:
Email: care@saptham.com
Phone: 080-26716781
Address: 988, Ground Floor, 13th Cross Rd, Siddanna Layout, Banashankari Stage II, Banashankari, Bengaluru, Karnataka 560070
By using Saptham.com, you agree to the terms outlined in this Data Protection Policy.
